FAQ

Frequently Asked Questions

Yes, you will get access to the course for a year and can take it as many times as you want.

After completing your registration and receiving your exam voucher, you must schedule your exam time and date. It’s a good idea to book it ahead of time to ensure that you can take it when you want

You have 14 days from the date of purchase to request an electronic refund, so you can go ahead and go if you like.

Yes, you can contact the trainer or one from the staff via email.

Each exam has its own eligibility criteria already indicated in the course information

Yes, the course fully covers the material, and no outside work is necessary.

Some tests are open book, while others are closed book, but not always.

Some exams must be taken at a prometric centre, while others can be taken from the comfort of your own home or office.
Some tests are language-specific while others are offered exclusively in English.
However, most test-takers opt to do so in English.

Yes, of course!

There is a question bank for the exams provided.